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Phensys Platform Documentation

This documentation site is the canonical internal reference for the platform boundaries between:

  • Phensys — clinical records, consultations, prescribing workflow, and orchestration
  • Pharmetra — dispensing, stock control, fulfilment, labelling, wholesaler ordering, and dispatch
  • LoveMyLife — patient-facing product browsing, booking, checkout, status display, and communications

Core principle

The platform should preserve a clear separation of concerns:

  • LoveMyLife is the channel and customer experience layer.
  • Phensys is the clinical and workflow orchestration layer.
  • Pharmetra is the pharmacy operations layer.
Patient / LoveMyLife
      Phensys
 Provider abstraction layer
Pharmetra / other pharmacy SaaS / manual workflow / supplier

What belongs where

Area Primary owner
Product browsing and UX LoveMyLife
Consultation workflow Phensys
Prescription record and status Phensys
Dispensing and stock Pharmetra
Delivery and dispatch statuses Pharmetra
Patient communications LoveMyLife, triggered by authoritative status changes
Tenant-level provider routing Phensys

Documentation structure

  • Architecture covers boundaries, integration patterns, and events.
  • Systems documents each product's responsibility.
  • Workflows describes end-to-end operational flows.
  • Compliance captures audit and traceability expectations.
  • Decisions stores architecture decision records.

Audience

This site is intended for:

  • founders and product owners
  • engineers and architects
  • compliance and operations staff
  • auditors reviewing workflow ownership and traceability