LoveMyLife

Purpose

LoveMyLife is the consumer-facing channel for patient interactions.

Responsibilities

• show products and services
• provide consultation intake flows
• support booking for phone or video consultations
• allow prescription uploads
• collect payment details
• collect delivery preferences and addresses
• surface high-level status to the patient
• send email and SMS communications based on authoritative status changes

Key data handled by LoveMyLife

• product selections
• checkout context
• uploaded patient inputs
• booking requests
• patient-facing order and consultation views
• communication preferences

Important rule

LoveMyLife is not the authoritative source for clinical truth or pharmacy execution. It should read and present those statuses from Phensys.